Customer
Relationship Management
RSI
end-to-end,
best-practice CRM solutions integrate people, processes, and
technology to achieve next-level customer and supplier
relationships through—
-
Lead
generation
-
Account
management
-
Customer
retention
-
Campaign
management
-
Call
center interactions
-
Customer
value metrics
Focus is customer-centric. Resource pool is
project managers, financial consultants, business analysts and
technical consultants. Technology may be SAP, Oracle-Siebel,
Peoplesoft, Clarify, or other as needed to meet client
application development and implementation objectives. High
return on investment solutions include—
